Shipping policy

Thanks for shopping with us. Below is our shipping policy.

Domestic Shipping Policy
Shipment processing time all orders are aimed to be processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Due to the Covid 19 Pandemic there may be significant delays in shipment of your order.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Please email our support team at wheredogsshop@treatsdogcompany.com if you are experiencing any delays.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if you have eligible tracking. The tracking number will be active within 24 hours.